Refund and Returns Policy

AAG Supermarket (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you shop with us online at https://aagsupermarket.com.

1. Information We Collect

Personal Information:

  • Name, phone number, email address

  • Shipping/billing address

  • Order details and transaction history

Payment Information:

  • Processed securely through Razorpay/Paytm/Stripe (we do not store card details)

Technical Data:

  • IP address, browser type, device info

  • Cookies & usage logs

2. How We Use Your Information

  • To process and deliver your grocery orders

  • To send order updates (SMS, email, WhatsApp)

  • To offer discounts, loyalty rewards, and personalized promotions

  • To improve our website experience

  • For customer service and returns

3. Sharing of Data

We may share your data with:

  • Delivery partners (e.g. Dunzo, Delhivery)

  • Payment processors

  • Customer service tools (like Freshdesk or WhatsApp API)

We never sell your data to third parties.

4. Cookies

Cookies help us:

  • Keep your cart saved

  • Recommend products

  • Analyze site performance (e.g. Google Analytics)

You can manage cookies in your browser settings.

5. Data Security

We use SSL encryption, secure servers, and limited access controls to protect your data.

6. Your Rights

You may:

  • Request a copy or deletion of your data

  • Update your contact info

  • Unsubscribe from marketing anytime

Email us at: [email protected]

7. Contact

AAG Supermarket
38a, Villivakkam Rd, Saptagiri Nagar, Rajan Nagar, Lakshmipuram, Chennai, Tamil Nadu 600099, 
Phone: +9758-254-753

Email: [email protected]